Privacy Policy

1. Introduction

Rethink Lab Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Information you provide: Name, email address, company name, phone number, and project details submitted through contact forms or during project engagements.

Automatically collected: Browser type, IP address, pages visited, time spent on pages, and referring URLs through standard web analytics.

3. How We Use Your Information

• To respond to your inquiries and provide our services
• To send project updates and relevant communications
• To improve our website and service offerings
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., hosting, analytics, email) who assist in operating our business, subject to confidentiality agreements. We may also disclose information when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. To exercise these rights, contact us at [email protected].

8. Thailand PDPA Compliance

We comply with Thailand's Personal Data Protection Act (PDPA). As a data controller, we process personal data lawfully and transparently. You may withdraw consent at any time by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related inquiries, please contact us at [email protected].